Privacy Policy

Who is responsible

SoilyWorld OÜ, Telliskivi tn 60a/5, 10412 Tallinn, Estonia, is responsible for personal information handled through this website and the Soily platform. Our Privacy Officer is the person in charge of the protection of personal information and can be reached at my@soily.world.

We handle personal information of people in Canada in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, the Act respecting the protection of personal information in the private sector.

What this website collects

This website has no forms, sets no cookies and uses no analytics or advertising tools. Our hosting provider processes technical information that every web request carries (IP address, browser type, page requested, date and time) to deliver the pages and protect them against abuse.

What the Soily platform collects

When you start a trial or an account at world.soily.world, we collect the information you provide, such as your name, email address, farm or company name, field boundaries or coordinates, and any observations or soil test results you choose to enter.

Why we use it

• To provide, maintain and improve the Soily service for your fields.
• To answer your questions and support requests.
• To keep the service secure and meet legal obligations.
• To send news or offers by email only if you have given express consent, as required by Canada’s Anti-Spam Legislation (CASL). Every such message has an unsubscribe link.

You can withdraw your consent at any time, subject to legal or contractual limits; we will tell you what that means for the service.

Sharing and service providers

We do not sell or rent personal information. We share it only with service providers that help us run the website and the platform (such as hosting, email and data providers), under contracts that require them to protect it, or where the law requires it.

Storage outside Canada

Your information is stored and processed outside Canada, including in the European Union and in other countries where our service providers operate. While there, it is subject to the laws of those countries and may be accessible to their courts and authorities.

Retention and safeguards

We keep personal information only as long as needed for the purposes above or as the law requires, and then delete or anonymize it. We use technical and organizational safeguards appropriate to its sensitivity. If a confidentiality incident creates a risk of serious harm, we will notify you and the competent authorities as the law requires.

Your rights

You may ask to access the personal information we hold about you, have it corrected, and withdraw consent. Residents of Quebec also have the other rights provided by Quebec law, including data portability. Write to my@soily.world; we answer within 30 days.

If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, in Quebec, the Commission d’accès à l’information (cai.gouv.qc.ca).

Changes

We may update this policy. The current version is always on this page, with its date.